Friend Flex Support
Friend Flex is an iPhone app for running a fitness challenge with a small group of friends.
Friend Flex is not part of PulsHealth. It is a separate app by the same developer, and its support page lives on this site for that reason.
What Friend Flex is
A fitness challenge for small groups of friends. Choose from 20 fitness and body-measurement categories, or add a custom category.
Everyone is scored on their percentage improvement from their own start, so it's fair whatever shape you're in on day one. There is an overall winner and a winner in each category.
There is also a Friend Flex iMessage app, for logging a result and checking the leaderboard without leaving the group chat.
Getting help
Email support@pulshealth.com with your question or problem. If it's about a specific challenge, including its name or code helps.
Frequently asked
- Do I need an account?
- No separate account. Friend Flex stores challenges and results in Apple's iCloud, so you need to be signed into iCloud on your iPhone. You just pick a display name and an emoji.
- How do I join a challenge?
- Ask the person who created it for its 6-character code. In Friend Flex, go to the Challenges list, tap +, choose Join with Code and enter the code.
- Do I have to connect Apple Health?
- No, it's optional. If you connect it, Friend Flex uses it to show stats on your own Fitness page and to offer one-tap logging of a new weigh-in, body measurement or a fast run or ride. Health data stays on your iPhone. Nothing from Apple Health is uploaded unless you tap to log a specific result, and then only that result is saved. Friend Flex never writes to Apple Health.
- How do I delete my data?
- In the app, go to Settings → Delete My Data. That deletes your profile, your logged results and your fitness summary, and removes you from all challenges. Challenges you created stay for their other members; email support@pulshealth.com if you want one removed.
- How do I report someone or a problem?
- Open the person's page, or the challenge's ⋯ menu, and choose Report. Or email support@pulshealth.com.
What Friend Flex stores, who can see it and how to delete it: Friend Flex Privacy Policy.